Velocitii is powerfully connected to your brand. Powerfully connected to your team.
Powerfully connected to your vision and your goals.
Velocitii has a rich and diverse background creating game changing strategies for some of the world’s most recognizable brands. We’ve used that experience to build a contact center on a solid (matrixed) foundation that keeps client costs low, while paying our agents a higher hourly wage.
What does this mean for your company?
Access to highly qualified, highly educated, mature, loyal workforce to pull from with ability to scale.
Committed front line teams with a plethora of cross training.
Lower service costs.
Better customer experience.
Increased first call resolution; fewer escalations.
Improved capture of customer insights.
Innovative, iterative solutions that keep brands ahead of the competition.
Velocitii’s unique business model and experienced team will set you and your brand up for success. Read more about the Velocitii Difference here.
Velocitii’s attrition rate is less than one third of the industry average. We’re proud of our team and the passion they have for our clients, our community and the support they give one another. Read more about the Velocitii Team here.
“I just wanted to take the time to thank your entire staff for the fantastic services you have provided. Your staff has not only been extremely knowledgeable but also very professional. Our company has had other support organizations in the past, but Velocitii has been much more than we have expected as a service provider. Please let each member of your staff know that they are tops.” Technical Service Manager, Technology Product Company
“Velocitii truly took the time to become an extension of our business. Through their expertise, they quickly provided the solution we needed and became one of our high performing programs.” National VP of Sales, Healthcare Insurance
How can Velocitii help your company grow? Let’s book a time to talk about it.
Interested in seeing more Client reviews?