Velocitii helps companies grow. We create remarkable customer service experiences by approaching every connection in a transformational manner, not merely a transactional manner.
Real People. Real Connections. Real Results.
Velocitii is not only a seamless extension of your brand, we become your trusted partner and confidante. We innovate and collaborate relentlessly to create powerful and sustainable growth for your company.
What does this mean to Velocitii clients?
Lower service costs.
Better customer experience.
Improved capture of customer insights.
Increased first call resolution; fewer escalations.
"Velocitii has become integral to our current and future success as the key cog in our sales and support processes. They have worked extremely hard to learn our industry and products and integrated that knowledge into a comprehensive sales plan. We have been extremely pleased with the professional work their representatives have done on our behalf. Overall, we look forward to a long and prosperous relationship with Velocitii." Chief Operating Officer, Software Company
The Velocitii service model is built on an accessible, nimble, transparent and empowered approach. We create and nurture curiosity in our front-line teams to unlock opportunities and increase productivity.
We see something, we say something. What does that mean to building a remarkable client care team for your brand? Velocitii agents are proactive, focused and empowered to swiftly report on trends that can impact service - avoiding silos/bureaucracy.
Want to give your customers the best front line service on every channel? Looking for multi-lingual support? Velocitii can help your company scale quickly and affordably. Check out some of our Client testimonials.
Need Answers to Your Biggest Growth and Service Challenges?
Schedule a Call with Velocitii's Solution Architects to help diagnose the issue and develop a game plan to solve it.