Culture

Velocitii Culture

At Velocitii, we take great pride in our team- they are the cornerstone of our success. In fact, we not only pay our front-line agents more per hour than the industry standard, but we also offer comprehensive health benefits, paid time off, a blended work-from-home/work-in-office schedule, and a plethora of opportunities for cross-training and up training.

Small Town Values, Global Reach.

Velocitii’s mission is to create jobs and build careers in Western New York while supporting domestic and international clients. We are fostering a culture of “thank goodness it’s Monday” vs “thank goodness it’s Friday.” We achieve this through an employee-centric environment that feels more like a family.

At the core of our culture are frequent, proactive communication and the belief that creating a truly engaged workforce requires continuous improvement. We pride ourselves on listening to our employees’ thoughts and suggestions and acting on their input.

Velocitii Values

  • We honor our commitments
  • We embrace diversity and stand for inclusion
  • We perform beyond expectations
  • We support our communities
  • We do the right things for the right reason
  • We treat each other with respect and empathy

90%

of Velocitii employees would recommend us to their friends or peers as a great place to work.

84%

of our employees feel personally driven to help our organization succeed.

84%

of our employees feel they have a work-life balance.

32%

of our new employees have been referred by a current employee.

*Actual results from 2021 Anonymous Employee Satisfaction Survey

EMPLOYEE HIGHLIGHTS

Don’t Ask Us, Ask Our Employees