Deloitte surveyed 521 leaders from organizations of all sizes, and with operational footprints in the Americas, Europe, and Asia. These executives represent more than 25 different sectors across six industries.
To reduce costs and enhance customer service quality.
To focus on core business.
To solve capacity and attrition issues.
To gain access to intellectual capital and world class capabilities.
To drive transformational change.
Outsourcing is not just about saving money anymore. It’s seen as a critical tool in innovation. Today, outsourcing is about collaborating with partners in the marketplace to integrate services an organization cannot quickly build on its own to innovate, transform, propel its growth, and unnerve its competitors.
In the past, organizations typically used outsourcing to improve back-office operations through cost reduction and performance improvement. Today, disruptive outsourcing solutions are enabling competitive advantage by accelerating changes within those organizations that have the audacity and skill to leap over the technology chasm; for them, outsourcing can pioneer a northwest passage to top line growth, as well as to a more agile, effective back office. The focus has shifted from traditional work transfer to upfront transformation and automation. Organizations are recognizing that disruptive solutions can revolutionize the way they do business, and that “buying” capabilities in the marketplace is generally faster and more scalable than developing capabilities internally. Emerging solutions incorporating cloud and automation are empowering organizations to work smarter, scale faster, reach new markets, increase productivity and, ultimately, to gain competitive advantage.
Interested in more information on how Velocitii’s innovative outsourcing solutions can transform your organization and grow your bottom line? Let’s set up a call with Velocitii’s Solution Architects.