Colleges and institutions are now looking to partner with BPO companies in a whole new light. Whether it be for cost containment, improvement of quality of services, staffing concerns, or even career counseling, the education sector is flourishing with outsourcing partnerships.
E-learning and virtual schools utilize bpo services to its fullest potential, but even private and public schools may partner with bpo companies for admin positions to offset some of the work. Outsourcing isn’t just for the bookstore or dining hall anymore.
Some areas of expertise higher education institutions are outsourcing are as follows:
- Student services
- Financial aid
- Help desk support
- Online programs
- Enrollment
- Student Housing
Outsourcing allows education professionals to focus on their core tasks, while letting bpo companies handle back office services. In 2020, fewer students are seeking the traditional campus experience with the plethora of online class options emerging. The challenge with a virtual campus is finding in-house experts to design and integrate their current curriculum, from attracting students to attending online classes.
Velocitii partners with organizations to create meaningful partnerships to generate revenue, create opportunities, and build powerful connections at every touchpoint. Email us at [email protected] to find out more.