November 2026 – Medina, NY – Velocitii, a business process outsourcing (BPO) company, is excited to announce the addition of Christopher Gelder as Director of Sales. With more than 35 years of experience in sales, business development, and operations, Christopher brings extensive industry knowledge and a unique combination of strategic business development and hands-on operational expertise.
Christopher began his career in the BPO industry, spending approximately 18 years with organizations including Sutherland and Concentrix. During this time, he played an integral role in the delivery and execution of client programs while partnering closely with sales teams to identify opportunities, develop proposals, and secure new business. Throughout his career, he has also held leadership responsibilities spanning presales, sales, and post-sales operations across industries including online training, financial technology, insurance technology, healthcare, and logistics.
Having worked extensively in both sales and operations, Christopher brings a well-rounded approach to business development. His hands-on experience designing, implementing, and delivering client solutions allows him to identify new opportunities with a thorough understanding of both customer expectations and operational execution. Combined with his inquisitive and creative approach to problem-solving, this experience will help Velocitii continue building meaningful partnerships and delivering exceptional results for its clients.
“We’re excited to welcome Christopher to the Velocitii team,” shared Brian O’Neill, VP of Sales at Velocitii. “His extensive experience in business development, combined with his deep understanding of BPO operations, brings a valuable perspective to our organization. As we continue to grow and expand our client partnerships, his ability to connect sales strategy with operational execution will be instrumental in helping us identify new opportunities while maintaining the level of service and culture that sets Velocitii apart.”
When asked what attracted him to Velocitii, Christopher shared, “The culture and focus on employees really stood out to me. I was also drawn to Velocitii’s commitment to being a true extension of its clients’ businesses rather than simply another service provider. There’s a genuine focus on finding the right partnerships and delivering solutions that make sense for everyone involved.”
As Director of Sales, Christopher will focus on expanding Velocitii’s client portfolio, developing new business opportunities, and supporting the company’s long-term growth strategy. He is especially excited to return to his roots in the BPO industry and help build a strong, scalable sales organization that supports exceptional client outcomes and continued career opportunities for employees.
“I’m excited about the opportunity to help take Velocitii to the next level,” he added. “My goal is to build on the company’s strong foundation, diversify our client base, and create a sales engine that drives meaningful growth while continuing to deliver outstanding outcomes for our customers and opportunities for our people.”
Christopher’s appointment marks another step in Velocitii’s continued investment in strategic growth and business development, reinforcing the company’s commitment to building lasting client relationships while preserving its employee-focused culture.